Account Issues

Most common Account Issues

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Common Issues

Didn’t receive confirmation email

• Fix: Check spam, whitelist georeport.ai, or click Resend.

• Login rejected (work email required)

Some features require a business domain.

• Fix: Use a professional email (e.g., [e-mail]).

Password reset not working

• Fix: Request a reset again. If issue persists, contact support.

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Why this matters for AI visibility?

Account issues don’t directly affect AI visibility but if you can’t access your audits, you’re flying blind.

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FAQs

I didn’t get my confirmation email. What should I do?

Check your spam folder, whitelist georeport.ai, or click Resend. If your login is rejected, make sure you’re using a work email (personal emails may not be supported).

Why do I need a business email to sign up?

Some GEOReport features are built for professional and agency use. A verified business domain (e.g., [e-mail]) ensures accurate audits and eligibility for team features.

My password reset isn’t working. How do I fix it?

Request a reset again. If the issue continues, contact [e-mail] for help.

Do account issues affect my AI Visibility?

Not directly but if you can’t log in, you can’t access your GEO audits. Without fixing account access, you’re essentially invisible in AI answers because you’re flying blind.