> For the complete documentation index, see [llms.txt](https://georeport.gitbook.io/georeport-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://georeport.gitbook.io/georeport-docs/troubleshooting-and-support.md).

# Troubleshooting & Support

Even with a powerful tool like GEOReport, you may run into issues. Whether it’s an audit error, a login problem, or confusion about your scores. This section walks you through the most common problems, why they happen, and how to fix them.

Think of it as your first-aid kit for AI visibility audits.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><h4>Audit Errors</h4></td><td><p></p><ul><li>Common Errors</li><li>Why this matters for AI visibility?</li></ul></td><td><a href="/pages/Te9jlAf3oaTJ6UTpiBf6">/pages/Te9jlAf3oaTJ6UTpiBf6</a></td><td><a href="/files/tWWW551EGAUIbB7LBM5j">/files/tWWW551EGAUIbB7LBM5j</a></td></tr><tr><td><h4>Account Issues</h4></td><td><p></p><ul><li>Common Issues</li><li>Why this matters for AI visibility?</li></ul></td><td><a href="/pages/KJQTmin8MVL8f0XJu4oi">/pages/KJQTmin8MVL8f0XJu4oi</a></td><td><a href="/files/NQk4auDqRZkqJOIECN6W">/files/NQk4auDqRZkqJOIECN6W</a></td></tr><tr><td><h4>Billing Issues</h4></td><td><p></p><ul><li>Common Issues</li><li>Why this matters for AI visibility?</li></ul><p></p></td><td><a href="/pages/sk4aHvfvS0lYXGO0R8jf">/pages/sk4aHvfvS0lYXGO0R8jf</a></td><td><a href="/files/rDCDAYoAgzkmjXVZNHwX">/files/rDCDAYoAgzkmjXVZNHwX</a></td></tr><tr><td><h4>Support Channels</h4></td><td><p></p><ul><li>GEOReport Support Service</li><li>Why this matter?</li></ul></td><td><a href="/pages/F0eGaa0DnRF5hfUmApoQ">/pages/F0eGaa0DnRF5hfUmApoQ</a></td><td><a href="/files/RupbLwzOEaDoAWNDcQPo">/files/RupbLwzOEaDoAWNDcQPo</a></td></tr></tbody></table>


---

# Agent Instructions
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## Querying This Documentation
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